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OUR APPROACH
PHASE 4: SUSTAIN
Maintain, Support and Improve Solution Systems
All solutions require some kind of maintenance to ensure that the systems continue to operate as originally designed. With SCADA (control) system and software solutions, this is particularly important since the software and hardware platforms are continuously changed and updated by providers. Electrical and energy equipment is also prone to degradation over time. If done properly, you can make sure that the resources you spend on maintenance are also an opportunity to improve and make the system better. 

Selected ongoing maintenance and support services we provide:
  • Rapid Response Program
  • Customized preventive maintenance and annual support service plans
  • On-call SCADA support services
  • Operator and maintenance staff training
  • Troubleshoot and repair
  • Software as a service
  • Onsite staffing
  • Energy Conservation Measure (ECM) maintenance
  • Calibration services
  • Infrared thermography
Example results from prior Sustain Phase work:
  • Provide 24/7 support and one-hour onsite response time to many water and wastewater systems throughout Idaho and eastern Oregon
  • Created a customized on-site technical staffing solution for one of the largest wastewater operations in Idaho and have continuously maintained it for over 10 years
  • Support multiple food processing firms in southwest Idaho with our five star technical service support

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