SERVICES
TECHNOLOGY SUPPORT
At ACS, we support our industrial and business process automation solutions with our “five star” service plans that are custom designed for each client. The outcome of our each plan is to make solutions sustainable over the long term and flex to operational changes as needed over time.
Selected Technology Support Program Components
- Rapid Response Program
- Customized preventive maintenance and annual support service plans
- On-call SCADA support services
- Operator and maintenance staff training
- Troubleshoot and repair
- Software as a service
- Onsite staffing
- Energy Conservation Measure (ECM) maintenance
- Calibration services
- Infrared thermography
Sample results from our Technology Support:
- Provide 24/7 support and one-hour onsite response time to many water and wastewater systems throughout Idaho and eastern Oregon
- Created a customized on-site technical staffing solution for one of the largest wastewater operations in Idaho and have continuously maintained it for over 10 years
- Support multiple food processing firms in southwest Idaho with our “five star” technical service support
