Account Manager

The Account Manager (AM) is a business team member who initiates and manages the day-to-day interactions between the company and its customers. The role is responsible for growing business and ensuring timely delivery of optimized quality products and services to customers through internal team members’ activities. Individual role activities include promoting products and services, assuring information flow, problem resolution, product quotations, and processing of orders

Duties & Responsibilities

• •Serve as the primary point of contact for customers and initiate regular communications
• •Create timely estimates, quotes, proposals, and order confirmations for customers
• •Act as customers’ advocate
• •Work closely with planners and team members to ensure that customers’ deliverables are on time and per customers’ expectations and ACS’s capabilities
• •Collaborate with the team to meet profitability and sales revenue objectives

Requirements

• •Act as customers’ advocate, responsive, reliable, and adaptable problem-solver
• •Excellent written and verbal communication skills
• •Aptitude to become conversant with current automation software and hardware technologies
• •Self-directed, requiring minimum supervision
• •Work at headquarters to support sales team’s activities
• •Support outside direct business activities as needed. Ability to travel overnight 25% of the time
• •Proficient with Mac, Windows, web browsers, iPad/iPhone, Microsoft Office or similar office suite, and CRM
• •Three (3) years of account management experience in an environment involving automation software and hardware technologies, control electronics, instrumentation, electrical contracting, construction, or similar areas. An alternative is a combination of related education and experience

Benefits

• ✓Base pay plus performance bonus
• ✓Paid vacation, holidays, sick time
• ✓Fun family activities
• ✓Health Insurance
• ✓Simple IRA with match